I know from guitar what a difference a good se up can make.
When I bought my 12 string guitar I loved the way it played, but when I got it set up after taking it home & playing it a couple of weeks--it played so much better.
the tech who did it was good--and he asked me what I wanted & had me play a bit--and he set it up the way that fit me.
There are too many techs that that set it up how they like it--and it might be worse than before.
But I've had good success--over all.
But along the way I learned to do set ups--at least some of the things, and I plan to learn set up for mandolins as well--but when you get a free one and you know the tech will do a good job--even better.
I took my Mandobird in for the free set up--and the neck angle was adjusted, the bridge adjusted, the frets were dressed, and it was intonated.
I loved it before--but it's a lot better now.
If you don't know how to do it--learn--but also look for good recommendations on getting a setup--it will play so much better.
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