Re: Thank you, Eastman
The tailpiece on my MDC 805 mandocello came apart while it was stored in the case; I understand this was a recurrent problem on some of the earlier 'cellos. I contacted the Eastman rep through my dealer, and he spent some time trying to get a new part shipped from China. A shipment came through, but was all guitar tailpieces. So the Eastman shop on the West Coast too a tailpiece off a MDC 805 in their inventory, and sent it to my dealer to install -- at no charge, of course.
The new tailpiece is better designed, and has the same ebony overlay that the old one had. I am very pleased with the customer service responsiveness shown by the Eastman US rep.
Allen Hopkins
Gibsn: '54 F5 3pt F2 A-N Custm K1 m'cello
Natl Triolian Dobro mando
Victoria b-back Merrill alumnm b-back
H-O mandolinetto
Stradolin Vega banjolin
Sobell'dola Washburn b-back'dola
Eastmn: 615'dola 805 m'cello
Flatiron 3K OM
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