Has anyone been in contact with The Mandolin Store? I sent 2 emails in the past 3 weeks that they have not answered and no one is answering the phone. Unusual for them.
Has anyone been in contact with The Mandolin Store? I sent 2 emails in the past 3 weeks that they have not answered and no one is answering the phone. Unusual for them.
Had a brief discussion with Dennis Friday via email.
WWW.THEAMATEURMANDOLINIST.COM
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Did a trade deal with them in the past 2 weeks. Seemed to be responsive as ever.
Jake B.
Charleston, SC
Just ensuring that you have their latest contact information since they moved to Tennessee:
https://themandolinstore.com/contact/
From their Contact page:
PLANNING A VISIT?
At this time we ask that you where face masks when visiting our showroom. In order to give customers the best shopping experience possible, we are currently offering appointment only hours. This will allow customers a one on one experience in the shop to hear instruments in an environment that’s not too noisy. To schedule an appointment click here. 907 Rivergate Parkway Suite A-4 Goodlettsville, TN 37072. We may have regular shop hours 1 or 2 days a week depending on how things look as we get past the pandemic.
Phone Service – Talk or Text
(623) 933 – 8319 (We do our best to answer the phones from 10:00 AM – 5:00 PM CST) For Faster Service After hours email us.
Email – sales@themandolinstore.com
We monitor emails via smart phones on evenings and weekends and do our best to answer them in a timely manner.
Last edited by NursingDaBlues; Jun-01-2020 at 12:23pm.
I was actually in the store about a month ago very briefly. Dennis got back to me fairly quickly any time I e-mailed him.
Randy Mallory
2020 Gibson Custom Shop F5 MSC Wide Nut (2020) David Harvey
2022 Eastman MD515
2022 Northfield NFO-AT1 Octave Mandolin
and a few more....
Answered my email within a few hours after I sent it two weeks ago.
Email is not the most reliable form of communication. Maybe the emails went into a spam folder, either theirs or yours.
When in doubt, give them a call.
Talked with Dennis via email on 5/15. He was very responsive but said he had been sick for a while.
Thanks everyone. I tried using a different email this morning and heard back.
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