Well..i'm in need of a little community advice. I just drove back from a disheartening experience w/a repairman. Seemed simple enough...change out some tuners etc. The guy put four dings in the headstock of a new instrument and then denied any responsibility. Said he "noticed that too" when he started the work. This is a lovely brand spank'in new instrument. i'm not an especially confrontational person. i did "ensure" him in no uncertain way that the damage wasn't there this morning when i brought the mando in for the work. Rather than completely lose my cool in front of my five year old son i paid the man and left w/an understanding that he would "like a chance to fix it" next week. Problem is when i got home i saw more damage and my wife "went thru the roof"....wants to cancel check....sue etc etc....ahh.............what would other folks do in a similar situation? Thanks folks.
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