If I buy an instrument, new or old, and there's something wrong with it when I first get it I'll call the vendor. During that conversation I'll try to work something out. I've only ever once had a bad instrument shipped to me. The store I bought it from wanted pics of the defects. In the case of a new instrument, it had better be perfect aside from minor manufacturing defects. If the instrument is over $500 it had better be cosmetically perfect in every way.
"I love the smell of my mandolin in the morning. The smell, you know ... that varnish smell. Smells like victory."
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